Every TrustedPlayAlliance.com rating is an aggregate score out of 10 calculated from weighted criteria. The standard weights are: Licensing and regulation (20%), Ownership transparency (10%), Withdrawal reliability (15%), Payment speed (10%), Terms and conditions fairness (10%), Customer support (5%), Responsible gambling controls (5%), Security (5%), Player reputation (10%), and Complaint-resolution history (10%). Administrators can adjust these weights. Sponsored placement never increases a safety score or rating. Every rating change is logged in a full audit trail with the previous rating, new rating, reason, administrator, date, and supporting evidence.
← All guidesEditorial content by TrustedPlayAlliance. Last reviewed: 2026-07-01