1. Data we collect

We collect account information, country (via IP-based geolocation), tracking click data, complaint evidence, and community content you choose to share.

2. How we use data

We use data to personalize operator recommendations, track affiliate registrations, mediate disputes, and improve our services.

3. Sensitive evidence

Complaint evidence (screenshots, documents, bank statements) is stored securely and is only visible to you, authorized TrustedPlayAlliance staff, and approved operator representatives assigned to your complaint.

4. Public complaints

Public complaint pages redact full names, addresses, emails, phone numbers, account numbers, banking information, identity documents, and private communication.

5. Data export and deletion

You may request a data export or deletion by contacting Support.

6. Cookies

See our Cookie Policy for details on how we use cookies for affiliate tracking and personalization.

This document is provided for informational purposes and does not constitute legal advice. TrustedPlayAlliance is an affiliate comparison and player-support platform, not a gambling operator, regulator, law firm, insurer, or financial institution.
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